Company
Safety
A written programme, a training cadence, and a record measured against the correct benchmark rather than a flattering one.
Our record
The benchmark we measure against
An incident rate means nothing without the industry figure beside it. These are the Bureau of Labor Statistics rates for the industries our work actually falls under.
Why these figures and not the ones you have seen
A considerably higher roofing incident rate circulates widely in trade content. It is not a BLS figure. Benchmarking against an inflated number makes any contractor’s record look excellent, which is presumably why it circulates. We use the published BLS rates, cited above, so the comparison means something.
The written programme
A written safety programme is a requirement of essentially every vendor compliance platform, and it is the item most often produced hurriedly in response to a request. Ours is a working document that governs how jobs are actually run. Ours is being prepared and will sit in the credentials package once posted.
| Hazard communication | Chemical inventory and data sheets available on every job, not filed at an office |
|---|---|
| Fall protection | Required on roof work regardless of duration. The short job is where falls happen. |
| Working under a home | Access, support and confined-space discipline for belly, pier and utility work |
| Electrical safety | Lockout and verification before any work on or near an existing service |
| Personal protective equipment | Issued rather than expected, and replaced as a consumable |
| Heat illness | Water, rest and shade planning on southern summer work — a real exposure in this trade |
| Vehicle and equipment operation | Loading, securing and towing standards for crews travelling to communities |
| Resident and public safety | Site control in an occupied community, where the public includes children |
The last line is specific to this trade and it is worth naming. We work inside occupied residential communities. The public on our sites includes residents and their children, which is a different site-control problem from a fenced commercial project.
Training cadence
Orientation before the first day
Every new crew member completes orientation before setting foot on a site — programme, hazards specific to manufactured housing work, and site conduct in an occupied community.
Weekly toolbox talks on active jobs
Documented and recorded against the job rather than signed and filed. A talk with no record is a talk nobody can show happened.
Task-specific training tied to scope
Working at height, working under a home, and equipment operation each carry their own requirement, checked against the crew assigned rather than against the company.
Refresh on cadence, and after an incident
An incident that produces a conversation and no change to how the work is done will happen again. Corrections go back into the programme, not into a file.
Incident reporting
Report, investigate, correct, record. The sequence is unremarkable; the part that determines whether it works is whether the correction is tied back to the programme.
An investigation that concludes with an individual being spoken to has identified who was involved rather than why it was possible. The question we require an investigation to answer is what would have to change for the same circumstances to produce a different outcome — and then whether that change was actually made.
Records are retained and available to clients whose compliance platforms require them.
