For clients
You don’t buy a roof. You manage a vendor.
Which means the thing that actually costs you time is not the work — it is the time it takes to open a vendor file. Each document below is posted here as soon as it is on file. W-9, written safety programme and certificates of insurance (GL and workers’ comp): being prepared.
Send us your onboarding requirementsThe vendor file
No form. No email address.
| Document | What it is | Status |
|---|---|---|
| W-9 | Signed, current tax year. Fillable PDF. | Awaiting a signed W-9 from NRBS. |
| Certificate of insurance | Pending. Listed here once it is on file. | Pending: not on file yet. |
| EMR letter | Experience modification rate, issued by the carrier. | Awaiting the EMR letter. |
| Written safety programme | The full programme document, as required by most compliance platforms. | Awaiting the current programme document. |
| Licence records | State licences and registrations held, with numbers. | Published per state as each state page is confirmed. |
| References | Named clients willing to take a call about their programme. | Awaiting written permission from the clients named. |
What that means in practice
Onboarding turned around fast
Send your requirements package and we return the completed file. Each document below is posted as soon as it is on file. The W-9, safety programme and certificates of insurance are being prepared. The constraint should be your review queue rather than our paperwork.
Portfolio rates
One agreement and one price structure across every community you own, rather than a separately negotiated number in each market.
Response prioritised and documented
Account clients get a written response commitment with a consequence attached, and every response is recorded against the job rather than remembered.
Insurance
If your standard vendor agreement requires a coverage or a limit not listed here, tell us before you go further and we will confirm whether we carry it. That is a better use of both our time than discovering it at execution.
Licences and registrations
Licence records publish alongside each state page as they are confirmed. See qualifications for the full position, including why manufactured home installer licensing is a separate regime from contractor licensing.
Compliance platforms
Tell us which platform you use — ISNetworld, Avetta, RealPage and Compliance Depot, NetVendor, Yardi VendorCafé or another — and we will confirm in writing whether we are registered in it. If we are not, registration is part of onboarding rather than a reason to delay a first job.
The measure that matters to a procurement team is whether a file clears on the first submission, and that depends entirely on the documents being current before the request arrives. That is an operating discipline rather than a response time, and it is why each document goes up on this page as soon as it is on file.
Registration IDs and identifiers